If you give an order from OUTSIDE TÜRKİYE address, please note the text below.
MEMBERSHIP
You can perform the membership process by clicking the "Become Member" link in the Membership section in the upper right corner of the site and filling in your information.
To become a member click here!
Can I shop without being a member?
In order to shop, you need to make a "Member Login" from the MEMBER page you will be directed to after adding the products to your basket. Shopping cannot be performed without being a member.
How can I cancel my membership?
To cancel your membership onlinemusteriiliskileri@ramsey.com.tr you can start the process by sending an e-mail to the address.
How can I change the contact preference I set when signing up?
After logging in, you can change your information in the "Member Information" section.
I forgot my password, what should I do?
Enter the e-mail address you used when registering to our site from the "My Account" and "Forgot Password" step in the upper right corner of the page. You can create your new password by clicking on the Password Renewal link sent to your e-mail address.
Why can't I log in to the site with my membership information?
Please check your e-mail and password first. If you have forgotten your password, you can create a new password via the link sent to your e-mail by clicking the Forgot Password link. If you cannot access your account despite entering your e-mail and password information correctly +90 212 484 0 494 you can call our call centre from the number or you can contact us via Whatsapp.
What is the difference between subscribing to the newsletter and creating a membership?
With e-bulletin membership, you can be informed about RAMSEY's current campaigns, discounts and innovations via your registered e-mail. By creating a membership at ramsey.com.tr, you can experience a unique shopping experience with special offers. ramsey.com.tr you must first create an account in order to shop at . In addition, you can send your questions about the products you have purchased at any time in your RAMSEY account and you can easily add the products you have previously ordered back to your basket.
If you have not reached the answer you are looking for about membership;
+90 212 484 0 494 you can contact with us via Whatsapp.
ORDER
How can I find the product I am looking for?
You can reach the products you want by typing the product you are looking for in the search field placed in the upper right corner of the page or by selecting the relevant product group from the menu on the left side of the page. You can access the desired display of colour and price by using the sort and filter buttons.
Where can I see my orders?
You can see your orders from the "My Orders" section on the "My Account" page.
What should I do if I want to cancel my order for the product I have purchased?
You can contact with us via Whatsapp: +90 212 484 0 494
Can I add or remove products to the order I have created?
Since the payment amount you have made cannot be changed, it is not possible to add products to your order later. You must create a new order for the product you want to add.
How many days will my order be delivered to the cargo?
Your orders are sent within 4-7 working days on average. Weekends and public holidays are not included. During the discount periods, the delivery time may vary between 7 and 15 days due to the intensity experienced.
Can I change my delivery address after placing my order?
The delivery address change of the orders you have paid for can be made if your products have not been delivered to the cargo company. We will transfer your request to our call centre +90 212 484 0 494 you can forward it by texting from Whatsapp.
My credit card was charged even though my order was not created, what can I do?
For all problems that occur during your order +90 212 484 0 494 you can contact us via Whatsapp.
PAYMENT
In which ways can I make my payment?
ramsey.com.tr you can make your payment transaction with credit/debit card (MASTER, VISA, TROY and AMERICAN EXPRESS) Also, you can pay your orders by EPS, MYBANK, P24SOFORT, SAFETYPAY, IDEAL, TRUSTLY, PAYU, MULTIBANCO and BANCONTACT.
Are credit card payments safe?
The process of transferring credit card information from the site to the bank is carried out with the maximum security system infrastructure offered by the banks. In addition to the many components of such security, the CVV2/CVC2 code is also used on our site as a precaution against shopping with stolen card or card information. You can also use the 3D Secure option if you wish.
You can perform the membership process by clicking the "Become Member" link in the Membership section in the upper right corner of the site and filling in your information.
To become a member click here!
Can I shop without being a member?
In order to shop, you need to make a "Member Login" from the MEMBER page you will be directed to after adding the products to your basket. Shopping cannot be performed without being a member.
How can I cancel my membership?
To cancel your membership onlinedestek@ramsey.com.tr you can start the process by sending an e-mail to the address.
How can I change the contact preference I set when signing up?
After logging in, you can change your information in the "Member Information" section.
I forgot my password, what should I do?
Enter the e-mail address you used when registering to our site from the "My Account" and "Forgot Password" step in the upper right corner of the page. You can create your new password by clicking on the Password Renewal link sent to your e-mail address.
Why can't I log in to the site with my membership information?
Please check your e-mail and password first. If you have forgotten your password, you can create a new password via the link sent to your e-mail by clicking the Forgot Password link. If you cannot access your account despite entering your e-mail and password information correctly 0212 484 0 494 you can call our call centre from the number or you can contact us by filling out the contact form.
What is the difference between subscribing to the newsletter and creating a membership?
With e-bulletin membership, you can be informed about RAMSEY's current campaigns, discounts and innovations via your registered e-mail. By creating a membership at ramsey.com.tr, you can experience a unique shopping experience with special offers. ramsey.com.tr you must first create an account in order to shop at . In addition, you can send your questions about the products you have purchased at any time in your RAMSEY account and you can easily add the products you have previously ordered back to your basket.
If you have not reached the answer you are looking for about membership;
0212 484 0 494 you can call our call centre from the number or you can contact us by filling out the contact form.
ORDER
How can I find the product I am looking for?
You can reach the products you want by typing the product you are looking for in the search field placed in the upper right corner of the page or by selecting the relevant product group from the menu on the left side of the page. You can access the desired display of colour and price by using the sort and filter buttons.
Where can I see my orders?
You can see your orders from the "My Orders" section on the "My Account" page.
What should I do if I want to cancel my order for the product I have purchased?
0212 484 0 494 you can call our call centre on the number line or you can contact us by filling out the contact form.
Can I add or remove products to the order I have created?
Since the payment amount you have made cannot be changed, it is not possible to add products to your order later. You must create a new order for the product you want to add.
How many days will my order be delivered to the cargo?
Your orders are sent within 4-7 working days on average. Weekends and public holidays are not included. During the discount periods, the delivery time may vary between 7 and 15 days due to the intensity experienced.
Can I change my delivery address after placing my order?
The delivery address change of the orders you have paid for can be made if your products have not been delivered to the cargo company. We will transfer your request to our call centre 0212 484 0 494 you can forward it by calling the number.
My credit card was charged even though my order was not created, what can I do?
For all problems that occur during your order 0212 484 0 494 you can contact us by calling our call centre on the number or by filling out our contact form.
PAYMENT
In which ways can I make my payment?
ramsey.com.tr you can make your payment transaction with credit/debit card.
With which bank cards can I benefit from the instalment facility?
You can pay for your purchases through our site with MASTER and VISA cards belonging to other banks except foreign country cards. You can also take advantage of the instalment facility offered by banks. You can complete your order with a single payment option using all other bank cards.
Are credit card payments safe?
The process of transferring credit card information from the site to the bank is carried out with the maximum security system infrastructure offered by the banks. In addition to the many components of such security, the CVV2/CVC2 code is also used on our site as a precaution against shopping with stolen card or card information. You can also use the 3D Secure option if you wish.
Where can I see credit card instalment options?
We have instalment options for our contracted credit cards on the "Payment Page" that will open when placing your order.
Are VAT included in the prices of the products I buy?
ramsey.com.tr the price of each product sold on ramsey.com.tr includes VAT.
